---
title: The Shaw/Scott Blog | User Experience
description: User Experience |
---

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[Digital Marketing](https://blog.shawscott.com/topic/digital-marketing) [Digital Strategy](https://blog.shawscott.com/topic/digital-strategy) [Email Marketing](https://blog.shawscott.com/topic/email-marketing) [Email Strategy](https://blog.shawscott.com/topic/email-strategy) [Audience Building](https://blog.shawscott.com/topic/audience-building)

[![Swrve 02 Listing Image - 820x390 2x](https://blog.shawscott.com/hubfs/20180711_Swrve_Post%20Image%20-%20820x390.jpg)](https://blog.shawscott.com/deep-links-the-small-thing-that-can-make-a-big-difference)

## [Deep Links: The Small Thing That Can Make A Big Difference](https://blog.shawscott.com/deep-links-the-small-thing-that-can-make-a-big-difference)

[Ross Hamer](https://blog.shawscott.com/author/ross-hamer)

[![20180212_Blog_Loxley2](https://blog.shawscott.com/hubfs/Imported_Blog_Media/20180212_Blog_Loxley2.jpg)](https://blog.shawscott.com/elevating-the-customer-experience)

## [A Note from Wacarra Yeomans, New SVP of Agency Services](https://blog.shawscott.com/elevating-the-customer-experience)

[Wacarra Yeomans](https://blog.shawscott.com/author/wacarra-yeomans)

[![Person_Blog Header 741x356_A](https://blog.shawscott.com/hubfs/20180129_Loxley_Hosted_Files/Blog_Social_Person/Person_Blog%20Header%20741x356_A.jpg)](https://blog.shawscott.com/shaw-scott-and-loxley-cx-are-joining-forces)

## [Shaw + Scott and Loxley CX are Joining Forces](https://blog.shawscott.com/shaw-scott-and-loxley-cx-are-joining-forces)

[Julian Scott](https://blog.shawscott.com/author/julian-scott)

[![personas-listing](https://blog.shawscott.com/hubfs/personas-listing.jpeg)](https://blog.shawscott.com/blog/2016/04/20/oh-the-humanity-the-limits-benefits-of-persona-development)

## [Oh, The Humanity! The Limits & Benefits of Persona Development](https://blog.shawscott.com/blog/2016/04/20/oh-the-humanity-the-limits-benefits-of-persona-development)

[Vinca Swanson](https://blog.shawscott.com/author/vinca-swanson)

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